Email
support@poolfloatilla.com
Live chat
Available on the website Monday-Friday 9:00am-5:00pm PST
Where does Pool Floatilla ship?
We currently ship to all 50 states in the US. For larger orders (orders over $250), we are able to ship to Canada, UK, Spain, France, Italy, Netherlands, Poland, Germany, and Belgium. If you are looking ship a larger order to a non-US country, please message us, and we will work with you. P.S. we do not ship via Owl Post.
How much does shipping cost?
Shipping costs vary depending on the item and the location it is being shipped to. We have a handy shipping calculator on the checkout page to help get you an exact amount!
When will I receive my order?
Shipping and delivery time varies depending on the item and location; typically, the range of delivery time for our products is 1-3 weeks.
What age groups are the floats intended for?
The floats are designed to accommodate adults but can also be used by children 8+ (and adults who act like children); however, please exercise your discretion and have adult supervision for younger children as there are always inherent dangers in being in the water.
Where can the floats be used?
I know we have the word “pool” in our name, but the floats have been used in all different kinds of bodies of water – pools, beaches, lakes, you name it! Please consult your local resources to make sure floats/swimming are allowed if you’re headed to a public body of water. We do not recommend for use in a bathtub. Unless you have a really big bathtub.
What can floats be used for?
This colorful, giant inflatable floats are perfect for lounging, hanging out, photos, games and activities on the water. Additionally, our customers have found some creative ways to use to them as décor, costumes, and “seats” for themed parties and watch parties! If you’ve found a new way to use your float, please share with us on social media! Our social media handles can be found at the footer of the website. Please note that these floats were not designed to be life rafts, rescue devices, or rafting gear.
What if I have a question or issue with my order?
Our #1 priority is customer satisfaction! If you have a question or an issue, please reach out to us at support@poolfloatilla.com, and we will help make it right!
How much will my life change after buying a Pool Floatilla float?
It will be immeasurably better. It’s really hard not to smile (as an adult or child) when you’re sitting on a huge inflatable flamingo or unicorn. Take a moment to recognize how funny and awesome your life is: you’re sitting on a huge inflatable flamingo or unicorn.